Heather Bellamy talked to Chris Vinton, the Accounts Manager at Christian Technology

It's no good people taking out our services just because we are a Christian company and then getting a poor service - we want all of our customers to be happy with the service that we provide and to feel that they have received value for money.

Heather: You're looking to be able to provide a service that will allow parents to monitor all of the sites their children access. Could you tell us in simple terms how this works? Also there is an obvious tension to be held with a service like this, between protection and 'big brother' like control, how do you see this?

Chris: There are two ways that we cover this.

All of our Home Broadband services include Content Filtering which blocks access to inappropriate content that includes pornography, race hate, extreme violence, etc - the sort of stuff that, as a parent, you would not want your children to have access to - whether intentionally or accidentally.

Content Filtering, however, will not block access to or monitor what goes on in on-line chat rooms. Obviously, recent news stories have hi-lighted the very real dangers of children 'chatting' to strangers on line.

So with that in mind we have just launched an additional service that can be added on to an existing Broadband package that will allow customers to monitor the PC and create easy to view logs of all conversations that are held on line.

You are right, there is always a tension between protection and 'big brother' like control and this is why we have the two levels of service.

As a parent there are certain sites that I would not want my daughter to have access to - in the same way that I used a fireguard when she was a baby, I didn't want her to learn that fire was dangerous by getting burnt so I stopped her getting to the fire and then explained why she couldn't touch it.

However, there are other aspects of the internet that, as she gets older, I would want to be able to trust her to use properly but I would still want safe guards built in for peace of mind as she continues to learn how to act and behave responsibly.

Heather: We've all heard terrible stories in the media of what can happen to young people using the internet, especially chat rooms. What advice can you give to both young people and parents regarding the safe use of the internet?

Chris: The use of chat rooms are a real concern for parents and, I think, rightly so.

Growing up I remember the "Stranger Danger" talks that we used to get given at school and the warnings about being approached by strangers.

Unfortunately, the internet has its own "Stranger Danger" aspect to it via the on line chat rooms and some children will not always see the risks.

As a parent it is always hard to get that balance between wanting to encourage and trust your children to do the right things but also, for their safety, having something in place which helps to give you peace of mind.